Featured Work
A selection of impactful projects spanning media production, training development, and technology innovation.
Commissioner Video Communications
Personally recruited by the SSA Commissioner to lead national video communications after he determined his $1M production contractor was incapable. Produced ~37 videos including Congressional testimony highlights, public-facing communications, and internal morale pieces.
VMentor Program
Designed and launched a structured enablement program from scratch — bridging 16 weeks of self-paced eLearning with real-world validation. Built with mandatory real-world case assignments, weekly progress tracking, validation scoring, and dedicated mentors at a 1:10 ratio. The only region in the nation to graduate all trainees on time.
SSONET — Customer Education Platform
Built an interactive customer education tool enabling 45,000 frontline employees to guide the public through SSA's online services. Each of ~15 services included a customer journey walkthrough with use cases, quick pitches, and step-by-step screen guides — turning every employee into a customer success advocate.
Learning Content Lifecycle System
Solved a platform fragmentation problem: 4 training studios managing 800+ eLearning objectives across scattered spreadsheets and email threads. Built a unified Jira-based content lifecycle system — from authoring through QA, LMS deployment, and ongoing maintenance. Self-propelling workflows automated handoffs between teams. Adopted within 3 weeks.
Enterprise LMS & eLearning Ecosystem
Managed the full eLearning ecosystem across Cornerstone LMS — from course authoring and QA to deployment and learner analytics. Created 200+ interactive eLearning lessons, QA'd content across regional studios for LMS compatibility, and administered the platform serving thousands of federal employees.
Studio Consolidation Roadmap
Designed and pitched a multi-year consolidation roadmap to reduce SSA's 7 production studios to 2 — projecting ~$5M in savings. Presented directly to the Commissioner, received approval, and the plan is currently in implementation. Included national collaboration agreements and shared media infrastructure.
MyDepoPrep — Legal LMS
Founded and built a B2B SaaS learning management system for law firms specializing in personal injury litigation. Interactive courses prepare clients for legal depositions through video lessons, choose-your-own-path scenarios, and comprehension assessments. Multi-tenant architecture with enterprise SSO, Stripe billing, role-based access, and firm-level analytics dashboards.
National Radio Program
Produced a nationally syndicated radio talk show — Point of View. Booked members of Congress, authors, and high-profile government officials as guests. Managed social media, web presence, and full media production.
Television Production
Edited the appeals segments for LIFE Outreach International — the donation-request portions where emotional storytelling directly drove revenue. Broadcast on 200+ TV channels worldwide.
COVID Reopening Signage
Selected for the National Reopening Communications Team. Designed all nationwide signage for SSA office reopening: A-frame signs, posters, TV display slides, and QR code flyers deployed to every SSA office in the country.
tinerary iOS App
iOS app for group trip and event planning that simplifies group coordination. Built independently using AI development tools. Currently in App Store submission process.